Energia Appliances Pvt. Ltd.
Service Engineers

Mumbai

Experience: 1-4 Years
Openings: 2
CTC: 2-3 LPA
Job Description

• Effectively manage large amounts of servicing calls.

• Co-coordinating with internal & external customers regarding the needs of spares or calls to repair products.

• Identify and assess customers’ needs to achieve satisfaction.

• Build sustainable relationships of trust through open and interactive communication.

• Provide accurate, valid and complete information to the customer.

• Closing the calls in the required time.

• Learning and adapting with the new products in the company.

Eligibility Criteria

• Sound Knowledge of Refrigeration and Air-conditioning.

• Strong phone contact handling skills and active listening.

• Essential minimum qualification: SSLC/SSC/Matriculation + ITI/NTC/NAC in Refrigeration and Air - Conditioning (R&A/C) trade from NCVT.

• Ability to multi-task, prioritize, and manage time effectively.

• Basic knowledge of computers and smart phone.

About Company

Gorenje Group is the leading European manufacturer of home appliance. It has been supplying technologically perfected, superiority designed, energy- efficient home appliances to users in seventy countries around the globe, improving the quality of their living for more than 60 years. With its headquarters in Slovenia which is one of the largest and most modern facilities in the world. For Gorenje, superior quality and excellence of design are an expression of the effectiveness of modern technology that endows the brand with a distinctive character of excellence. Management of technological processes by the 6 sigma principle, quality assurance according to the ISO 9001 standard, and compliance with most stringent environment standards (ISO 14001 and EMAS), as well as efficient after- sales services, are the best proof of quality.

Gorenje has won numerous international awards including the Red Dot Design Award; Plus X Award TM, Gruner Stecker prize; Get connected product of the year award ; Product innovation Award so on and so forth. Gorenje home appliances have a complete range of freestanding, Built- in, integrated and Designer line appliances like washing machines, dishwashers refrigerators, microwaves, ovens, dryers, hobs and chimneys.

The Designer Line home appliances are designed by renowned, stylish and trendsetter designers. There is white and black line of Ora-Ïto, sturdy black and steel line of Pininfarina and the contemporary and colorful line of Karim Rashid.

Kindly find more details on our web site www.gorenje.ind.in

Posted on:  22 June 2016
Category:  Mech/Chem/Civil...
Views:  490
Recruiter last login:  4 August 2016