Post: Sr. Specialist, CARE Training
The senior Specialist trainer for our Ahmedabad location will be responsible for planning, execution and evaluation of professional trainings with a focus on Process/Product based trainings. He/she closely collaborates with the departments Operations, Service Quality, HR, WFM, Facility and the global CARE Training & Design team.
Your role will involve
Facilitate all training programs such as New Hire, soft skill trainings and other project specific programs.
Strives for continuous improvement of existing trainings and develops new trainings incorporating theories of Adult Learning in collaboration with local manager and the Instructional Design team
Use assessment and analytical tools to best meet the needs of the intended audience.
Evaluates the effectiveness of conducted trainings
Prepare, maintain and update reports and documentation as identified and requested.
Demonstrate a positive attitude, lead and facilitate change and model professionalism in all contacts with internal and external customers.
Take responsibility for maintaining knowledge and resources regarding company initiatives and professional trends within the industry.
Adhere, support and administer both company and CARE operation policies and procedures as defined.
Participate in cross-functional and/or global communications and meetings (e.g. with project managers or Service Quality) to support CARE goals.
Minimum 3 years of demonstrated competency in technical training. Experience in soft skills training would be an addition.
Demonstrated knowledge of theories of Adult Learning preferred.
Advanced computer skills with aptitude for learning and using multiple systems
Excellent interpersonal skills, able to communicate professionally with all levels of employees and with different locations
Strong verbal and written English skills are required
Aptitude for juggling multiple and changing priorities efficiently and effectively
Customer focused and service oriented
Knowledge of MS Office tools such as Word, Excel, Power Point
Able to commit to a flexible work schedule that may include evenings, night shifts, weekends and holidays. Travel might be necessary.
We have an opening with one of the leading MNC firms into facility of customize printing. (eCommerce Base company)
Current Employee Straigth: 650+ in Ahmedabad
5 Day working in a week (Mon-Fri)