Customer Care Executives
Experience: 0-2 Years
CTC: 1-3 LPA
Recruit Shoppers using various online platforms on a daily basis as per task checklist
Co-ordination to shoppers of different regions through call / skype / email
Train Shoppers and educate then on surveys, Guidelines, Qualifying Questions and confirming through dialogue and communication
Scheduling of Shops and finalising the completion of shop
Weekly updates as per task checklist to clients for fieldwork, report information, suggestions and recommendations
Serve as single point of contact for assigned country/region and provide customer service to evaluators with questions, concerns, or technical problems
Discuss location and other project-specific issues to relevant Project Manager.
Reports to: Operations Manager.
Industry: Market Research / Advertising / KPO / BPO
Graduate / MBA with min 1 yrs experience in similar role or handled the outbound calls / recruitments of various regions
Communicate fluently in the language of assigned country + good knowledge of English
Getting things done with results
To deliver the required standards
Ability to priorities and multi-task & meet deadlines
Strong customer service mind-set and ability to foster good client relationships
Bare Associates International specializes in customer research (mystery shopping), brand standard evaluations, audits and inspections for clients globally. We are seeking talented, educated, resourceful and passionate associates to join our team. We welcome dedicated, independent thinkers with multilingual capabilities and excellent problem-solving skills.
Our Company Focus is to remain the worlds leading provider of mystery customer research programs, with 100% client satisfaction https://www.bareinternational.com