We are looking for a qualified and experienced Sales support specialist to join our team.
Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices. He/ she should also be able to interpret sales targets and be goal-oriented. We expect him/her to perform well in a team environment and have excellent people skills.
Ultimately, one should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales operations and target accomplishment.
Key responsibilities and accountabilities:
- Provide assistance for customer orders and relevant problems
- Manage sales tracking and report on important information
- Keep record of sales trends
- Coordinate with other team members to develop specific sales strategies
- Stay up-to-date with new feature launches and ensure the delivery of the same to the prospect customer/ enquiry
- Review pending orders and specific customers’ requests to ensure excellent customer service and customer experience
- Successfully meet sales quotas over the phone calls.
Proven experience as sales support executive or similar sales/customer service role
Working knowledge of relevant computer programs and telephone systems
Excellent communication skills and convincing power
Proficient in English and Hindi
Skilled in negotiation and dealing with complaints
Persistent and results-oriented
Patient and able to handle customer rejection.
HippoCabs is an intercity cab service with special focus on one-way cabs. Since starting in July 2015 as a shared cab service on Jaipur Delhi route, HippoCabs has come a long way and now provide one-way cabs in whole north India, west India.