Customer Service Executive
Experience: 0-4 Years
CTC: 2-3 LPA
This role is responsible for interacting with clients/customers and resolving the queries.
Handle user queries through calls and e-mails.
Comprehend the issue, search on Knowledge Management Tool and communicate/narrate effectively.
Shift Timing: 10 am to 6:30 pm
Freshers can also apply
Excellent Communication skills
Basic Knowledge of MS Office
GyFTR is the brand name for Vouchagram India Private Limited which is a 100% subsidiary of a Singapore based company working in Digital Payments, Instant Rewards and Gift Vouchers space. GyFTR is the largest enabler and aggregator of Digital Gift Vouchers / Gift Cards / Micro mini payments for 125 + brands like Levis, Flipkart, Marks and Spencer, Dominos etc. The clientele spreads across 200 + clients across verticals like BFSI, Loyalty, Retail, E-com like HDFC Bank, Amazon, SBI, Axis Bank, Payback, Paytm, Colgate, Asian Paints, Dell, Havells etc to name a few.
GyFTR is the market leader owning 60% of the market share as per numbers with a footprint covering 90% space. The company has grown more than 150% on year-on-year basis for last 3 years.