Answer customer queries over the chat/email
Understand the product features & report customer issues to the product team for improvements
Communicate with the customers with a timely update on features & improvements
Speak to customers if they require more assistance to get their issues resolved
Good English, written & verbal communication skills
Basic understanding of Software
KlentySoft Incorporation is a product company registered in the US with the team working out of Chennai. Klenty is a part of the first batch of Nasscom 10k startup warehouse, Chennai, and the office is located in Tidel Park. Klenty is a SaaS product offering outbound sales process automation for global mid-market. The product is currently used by more than 250+ global customers and growing.