Kaicell Electronics Pvt Ltd
Operations Executive

New Delhi,Gurgaon,Noida

Experience: 1-2 Years
Openings: 4
Job Description

Resolve Customer Repair Issues such as Software/Hardware Repairs etc.

To perform onsite repairs for customers at their Homes, Offices or Locations in a timely and safe manner, when required.

To Ensure that a Proper Start-Up and Demonstration is given to customers at their homes, offices or locations and they are given basic training on how to use the products/gadgets.

Resolve Customer Complaints and Issues such as Exchange/Return of Products.

Ensure that Customers are sold add on products such as Screen protectors, accessories as per their requirements

Eligibility Criteria

Past Experience of 1 year in customer service in a mobile store.

About Company

Kaicell Electronics Pvt. Ltd., part of Kaicell Holdings Limited, United Kingdom, is a technology company based in Delhi- NCR Region, India , and its innovative start-up Kaicell.com – India’s latest Omni-Channel Gadget Retail Concept, that offers a new way of shopping for electronics and the ultimate in customer experience and shopping convenience!

Posted on:  30 July 2019
Category:  Operations
Views:  3026
Recruiter last login:  18 August 2019
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