Understand needs and requirements of our customers along all dimensions - business and personal as a prerequisite to building a strong community of our customers.
Identify channels to communicate and engage with our customers.
Create engaging and relevant content to distribute to our customers.
Create, manage and grow the company's online and offline presence through conferences, speaker events, forums, blogs, Twitter, Facebook, and other strategically relevant properties.
Build relationships with customers, potential customers, industry professionals and journalists.
Organize and participate in events to build community and boost brand awareness.
Public relations: manage incoming media requests and build relationships with industry journalists.
Liaise with internal stakeholders to relay customer feedback insights gained from online conversations within the community
A passion for making a change and making life better for JT customers.
Excellent verbal and written communication skills; Knowledge of local language (Kannada) a plus.
Outgoing personality and excellent networking skills - needs to be able to walk into a networking event and be at ease talking to strangers.
Keen interest in world events and the desire to keep oneself updated about what is happening in the market.
Experience in having worked at the grassroots level building and launching community initiatives.
Experience managing social media accounts.
Ability to define and track success metrics for events and initiative launched.
1+ years of relevant experience; relevant degree in marketing / creative writing preferred
Our client is a B2B start-up in the wholesale food and grocery industry.