Tax Tech India Pvt. Ltd.
Client Service Staff
CTC: 1-5 LPA
Provides technical support to our clients who utilize our tax compliance and provision applications. Support includes timely responding to user issues received via support or email inquiries. Responses are provided to clients utilizing our defined escalation structure and review process.
Responsible for providing assistance to senior Client Service team members by working on client projects.
Provides assistance to clients with the preparation of their tax returns and related e-filing.
Assists in implementation engagements for new clients. This would include performing data conversation, integration, and set up in our software product, Tax Series.
Conducts essential application diagnostics on client data. This includes periodically generating reports and monitoring client databases.
Performs application testing to determine if tax applications are working as designed, document issues or enhancements discovered, and work with software developers to correct.
Co-ordinates work with clients and the US client service team.
Min 3 Months night shift, 9 Months Day shift
Note: No night shift for females.
- The candidate should have obtained or be pursuing a college degree in the Accounting/Tax/Finance field (B.Com/BBA/ BCA/MBA/ M.Com)
- Competent computer skills for data analysis and manipulation.
- Multitasking and continuously reporting clients and take follow-up
- Demonstrate strong technical skills with Microsoft Office products (Outlook, Excel, and Word) and various Internet-based applications.
- Good communication skills, both written and verbal, are a necessity.
- Ability to work under tight deadlines.
TTI’s flagship product, Tax Series, is an all-inclusive SaaS solution that can handle all aspects of U.S. corporate income tax related tasks. It handles global data collection, U.S. corporate income tax compliance, global tax provision, multi-year tax planning, audit support, legal entity maintenance, task scheduling through tax calendar and document management in a single database. The use of single database provides user ability to reuse the data imported for one purpose to be used for many other purposes. Tax Series also supports multi-year computations, thereby, making comparison reporting and multi-year tax planning easier.
TTI extended its functionalities in Tax Series to address standard reporting approach adopted by OECD and G20 countries through BEPS initiative. TTI offers standard BEPS software solution to multinational corporations that are faced with the daunting task of BEPS reporting compliance requirements.
TTI was established in January 2000 with the goal of building a high-quality global tax management software. Since then, TTI has grown rapidly, expanding its presence to India as well as the U.S. with over 300 employees. It has enjoyed its organic growth through the client-focused delivery of its software and service solutions.
Today, TTI provides SaaS solutions to corporations of all sizes, in every country around the world. We have clients with over 2,000 respective users globally using Tax Series on a daily basis for data collection, tax planning, compliance reporting, provision reporting, and tax task scheduling.